Pc will not download updates having trouble with code 80240016 how do I fix this?

SYMPTOMS When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive the following error message:0x80240016 Back to the top

CAUSE This issue occurs if a Windows Update client or a Microsoft Update client cannot access the user token.Back to the top

RESOLUTION To resolve this issue, stop and then restart the Windows Update Service.To do this, follow the steps that are appropriate for your operating system.Back to the top

Windows 2000, Windows XP, and Windows Server 2003 Follow these steps:1.Close any Windows Update
or Microsoft Update browser windows.2.Click Start, click Run, type cmd, and then click OK.3.Type the following commands.Press ENTER after each command:net stop wuauserv net start wuauserv 4.Close the Command prompt window.5.Try to install updates again.

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Windows Vista and Windows Server 2008 Follow these steps:1.Close any Windows Update or Microsoft Update browser windows.2.Click Start, type Command Prompt, in the list of results, right-click Command Prompt, and then click Run as Administrator.

If you are prompted for an administrator password or confirmation, type the password or provide confirmation.3.Type the following commands.Press ENTER after each command:net stop wuauserv net start wuauserv 4.Close the Command prompt window.5.Try to install updates again.