Help! cant remove virus "Worm/Generic2.XLD"?

avg found the herpes virus but my partner and i cant take out it.

You need to help

I could use risk-free mode having networking download malware bytes>install>update speedy scan, when that removes this trojan and promptfor a restart do an entire scan on the drive.Removal in safe style hasn’t offered the trojan period to kick in so it is easily removed

method A SINGLE.Enter Protected Mode along with run a scan again.
procedure 2.Track down the infected file plus send the item to AVG assist team

down fill the avast zero virus.