ITunes is charging me $23 for something I didn’t buy, what should I do?

Can there be the right way to contact iTunes or perhaps something else to fix this

Phone:800-275-2273

The right way to reach some sort of live man or women:
Touch 0 three times

Several hours of Operation:
Mon-Fri:9am-5pm ET
.
Another option should be to call your credit-based card co.along with file some sort of dispute.