VISTA boot unusual

Start on the VISTA pop-up the following things ah What does it mean
how to solve?
Access violation at address 01d33da8 in module 'tesoce.dll'
Read of address 00000004

means to deal with illegal access 01d33da8 in module 'tesoce.dll' address read 00,000,004.This is not a big problem.
of 6 nothing about re-installed the system on the line